ISO9001:2015中有表述：
a) The ability to consistently provideproducts and services that meet customer and applicable statutory andregulatory requirements;稳定提供满足顾客要求以及适用的法律法规要求的产品和服务的能力；
b) Facilitating opportunities to enhancecustomer satisfaction;促成增强顾客满意的机会；
c) Addressing risks and opportunitiesassociated with its context and objectives;
应对与组织环境和目标有关的风险和机遇；
d) The ability to demonstrate conformity tospecified quality management system requirements.证实符合规定的质量管理体系要求的能力；
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