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幼儿园如何处理家长投诉

2025-04-05 17:19:02

推荐回答（1个）

回答1：

首先不管是哪一方有错，幼儿园都要态度诚恳地先承认自己有过失，然后让当事人把当时产生问题的过程陈述一遍，进行分析、解决，最后，用真诚的的语气，取得家长的原谅与信任。切记一定要心平气和，并且不要表露出要包庇谁，必须要给家长一个圆满的答案。

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